As HABBTECH TEKNOLOJI SAN. TIC. A.S. (“Bugün Bendensin” or “Company”); it is our priority to protect your privacy, especially the privacy and security of your private life, to ensure personal data security, and to protect your fundamental rights and freedoms in the processing of your personal data. In this context, we would like to inform you about your personal data in order to fulfill our disclosure obligation arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”).
Personal data means any information relating to a specific or identifiable person. The purpose for which your personal data processed by Bugün Bendensin will be processed, to whom and for what purpose it may be transferred, the method and legal reason for collection and your rights regarding such personal data are provided below.
A- OUR MEMBERS
1- Which personal data are processed?
Persons who take part in the Bugün Bendensin platform and accept the membership conditions and log in from the website or the application installed on mobile devices and follow and/or purchase the products on the platform are defined as “Member”. If you become a member of Bugün Bendensin platform, the following personal data may be processed.
• Your Identity Information Your name, surname, date of birth
• Your Contact Information: Cell phone number, e-mail address,
• Your Customer Transaction Information: Your order and billing information, transaction history information about your purchases, your request and complaint information, the information you personally share in your comments and questions if you comment and/or ask questions about the products on the platform, information about the content of the conversations made through the chat channel on the Bugün Bendensin website,
•Your Transaction Security Information: IP address information, password and password information, cookie information,
•Your Legal Action Information: information in correspondence with authorized persons, institutions and organizations, information in lawsuits and enforcement files, your legal information request information,
• Your Auditory Recording Information: Your voice recording in case you contact the call center.
Your identity, contact and customer transaction information; Within the scope of our contractual relationship, it is collected and processed automatically from you personally, electronically from the mobile application or website for the following purposes:
2- For what purpose is your personal data processed and by which method is it collected?
• Execution and supervision of finance and accounting processes,
-Authentication and Security: Age verification to ensure that certain services are only available to appropriate age groups and to prevent identity fraud,
-Fulfillment of Legal Obligations: To ensure the implementation of age-related rights and obligations within the framework of legal regulations,
-Personalization of Campaigns and Special Offers: To offer you special offers and advantages on special occasions such as your birthday,
-Statistical and Analytical Studies: Analyzing user demographics to improve service quality and guide development processes,
• Execution of processes for the establishment and performance of the contract,
• Conduct and supervision of the company's business activities,
• Execution of invoicing processes,
• Realization of purchase transactions through the website/mobile applications and confirmation of the identity information of the transactor,
• In case of your explicit consent, to be able to use it in various marketing and advertising activities, to provide you with a better shopping experience and to carry out activities to increase your satisfaction, especially to offer you products in accordance with your preferences,
• To increase customer satisfaction, to recognize our customers who shop on the platform and to use them in customer environment analysis, to carry out activities to develop and improve the products and services offered by our company,
• Conducting strategic analysis studies,
• Conducting communication activities,
• Offering products that you may be interested in, taking into account your interests,
• Contacting and informing about the conditions, current status and updates of the contracts concluded through our platform within the scope of the distant sales contract and the relevant articles of the Law on Consumer Protection,
• If you have given your explicit consent, you will be informed about developments, opportunities and innovations at Bendensin Bendensin,
• Recognizing our customers who shop on the website and/or mobile applications, conducting activities to be used in customer environment analysis and conducting surveys electronically and/or physically through contracted organizations in this context,
• Evaluation of your requests, complaints and suggestions regarding our products and services,
•Providing you with information about products,
• Providing after-sales support services for goods and services,
• Execution of information security processes,
• Ensuring the security of operations in relation to the Bugün Bendensin platform,
• Ensuring that activities are carried out in accordance with the legislation,
• Follow-up and execution of legal affairs,
Providing information to authorized persons, public institutions and organizations. Your transaction security information; Within the scope of our contractual relationship, it is collected and processed automatically from you personally, electronically from the mobile application or website for the following purposes:
• Execution of processes for the establishment and performance of the contract,
• Conduct and supervision of the company's business activities,
• Realization of purchase transactions through the website/mobile applications and confirmation of the identity information of the transactor,
• In case of your explicit consent, to be able to use it in various marketing and advertising activities, to provide you with a better shopping experience and to carry out activities to increase your satisfaction, especially to offer you products in accordance with your preferences,
• To increase customer satisfaction, to be able to recognize our customers who shop on the platform and use them in customer environment analysis, to carry out activities to develop and improve the products and services offered by our Company, - To carry out information security processes,
• Ensuring the security of operations in relation to the Bugün Bendensin platform,
• Ensuring that activities are carried out in accordance with the legislation,
• Providing information to authorized persons, institutions and organizations.
Your legal transaction information; Within the scope of our contractual relationship, it is collected and processed automatically from you personally, mobile application, website in electronic environment for the following purposes:
• Execution of processes for the establishment and performance of the contract,
• Conduct and supervision of the company's business activities,
• Evaluation of your requests, complaints and suggestions regarding our products and services,
• Execution of information security processes,
• Ensuring the security of operations in relation to the Bugün Bendensin platform,
• Ensuring that activities are carried out in accordance with the legislation,
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• Providing information to authorized persons, institutions and organizations.
Your auditory recording information is collected and processed for the following purposes when you contact the call center:
• Execution of processes for the establishment and performance of the contract,
• Conducting communication activities,
• Carrying out activities aimed at providing you with a better shopping experience and increasing your satisfaction, especially the execution of campaigns, offering you products in accordance with your preferences,
• Carrying out activities to develop and improve the products and services offered by our Company,
• Offering products that you may be interested in, taking into account your interests,
• Contacting and informing about the conditions, current status and updates of the contracts concluded through our platform within the scope of the distant sales contract and the relevant articles of the Law on Consumer Protection,
• If you have given your explicit consent, you will be informed about developments, opportunities and innovations at Bugün Bendensin ,
• Recognizing our customers who shop on the website and/or mobile applications, conducting activities to be used in customer environment analysis and conducting surveys electronically and/or physically through contracted organizations in this context,
• Evaluation of your requests, complaints and suggestions regarding our products and services,
• Ensuring the security of operations in relation to the Bugün Bendensin platform,
• Ensuring that activities are carried out in accordance with the legislation,
• Follow-up and execution of legal affairs,
• Providing information to authorized persons, institutions and organizations.
3- To whom and for what purposes can your personal data be transferred?
Our Company takes care to process your personal data by taking the necessary technical and administrative security measures. Since the execution or supervision of business activities, ensuring business continuity, operation of digital infrastructures necessitates continuous data flow with different stakeholders, we are obliged to transfer the personal data we process to third parties for such specific purposes. In addition, it is very important that your personal data is accurate and up-to-date in order for us to fully and properly fulfill our contractual and legal obligations. For this purpose, we have to work with various business partners and service providers. However, our company is not responsible for the data protection policies of the third party receiving personal data and for violations that occur in the risk area under the responsibility of the third party.
Your personal data, carrying out the marketplace operation, carrying out the delivery processes of the products you order, managing your requests for help and support for your processes, carrying out activities to increase the experience and satisfaction of our members, informing you about developments, opportunities and innovations within our company, To the extent necessary for the purposes of carrying out activities for the development and improvement of the products and services offered by our company, providing you with a better shopping experience and carrying out activities to increase your satisfaction, ensuring business continuity, ensuring information security, fulfilling legal obligations, and limited to the purposes specified in the second article of this disclosure text:
Based on the legal reasons that it is clearly stipulated in the legislation to which our company is subject and that it is mandatory for the fulfilment of its legal obligations and that it is necessary for the establishment or execution of the contract;
• With the seller of the product and the service provider in order to carry out the purchasing processes,
• With our contracted business partners and service providers to deliver products using an alternative delivery model,
• Our business partners, the seller of the purchased product, our consultants and service providers, banks, financial advisors for the purpose of carrying out the billing processes,
• Business partners and other service providers that provide call center services for the sale of goods and services and the provision of after-sales support services,
• With business partners and service providers providing services in the field of quality control, complaint management and risk analysis of services,
• With our relevant business partners, consultants and service providers, banks, financial advisors for the management of financial and accounting processes, identification and evaluation of risks, and prevention of fraud,
• With the e-invoice business partner to send the e-invoice to the customer electronically,
• In order to fulfill tax obligations, tax offices, invoices and collection receipts during tax audits, with the authorities of the Ministry of Treasury and Finance of the Republic of Turkey,
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• With our business partners and service providers who provide, operate or provide services to our IT infrastructure,
• With our business partners who provide services in the field of risk management and financial reporting processes,
Based on the legal reason of having your explicit consent;
• Website usage preferences and browsing history, segmentation and communication with the relevant service provider and business partner in line with the customer's tastes and preferences,
• With business partners and service providers that provide services in this field for profiling, analysis, customization of services offered, marketing and advertising purposes,
• With our relevant business partners to manage marketing processes,
Based on the legal grounds that data processing is mandatory for the establishment, exercise or protection of a right, that it is expressly provided for in the legislation to which our company is subject, and that it is mandatory for the fulfilment of its legal obligation;
• With lawyers, auditors, computer forensics experts, cyber security consultants, tax consultants and other third parties and business partners from whom we receive consultancy and services within the scope of fulfilling legal obligations,
• Authorized public institutions and organizations such as regulatory and supervisory bodies, courts and enforcement offices,
• Your personal data may be shared with other public institutions or organizations authorized to request it, our domestic and/or foreign subsidiaries, suppliers, business partners, banks with which we have agreements, and third parties from whom we receive products or services.
4-What is the legal reason for collecting your personal data?
Your personal data, which is listed under the heading “Which of your personal data is being processed?” by Bugün Bendensin, is processed for the purposes stated above and based on the legal reasons specified in Articles 5, 8 and 9 of the KVKK and listed below:
• Based on the legal reason that it is clearly foreseen in the legislation to which our Company is subject, especially the Law on Regulation of Electronic Commerce No. 6563, the Turkish Commercial Code No. 6102, the Turkish Penal Code No. 5237 and the Law on Consumer Protection No. 6502; ensuring the security of the operations on the company platform, carrying out information security processes, fulfilling our obligations arising from the legislation, especially the activities aimed at ensuring that the activities are carried out in accordance with the legislation,
• Based on the legal reason of your explicit consent; publishing your questions and/or comments about the products on the platform together with your name-surname information, using them in various marketing and advertising activities, providing you with a better shopping experience and carrying out activities to increase your satisfaction, primarily by offering you products that suit your preferences, informing you about developments, opportunities and innovations at Bugün Bendensin, sending commercial electronic messages and transferring personal data abroad.
• Based on the legal reason that processing your personal data is necessary, provided that it is directly related to the establishment or execution of the contract; carrying out the activities of establishing contracts concluded through our platform within the scope of the relevant articles of the Law on the Protection of Consumers, such as the establishment of membership contracts, distance sales contracts, carrying out activities for the execution of contracts we have concluded, carrying out activities for the realization of your purchase transactions, carrying out and auditing the company's business activities, monitoring delivery processes, evaluating your requests, complaints and suggestions regarding our products and services, carrying out and auditing finance and accounting processes, carrying out communication activities,
• Based on the legal reason that it is mandatory for our Company to fulfill its legal obligations; fulfilling the legal obligations specified in the secondary legislation to which our Company is subject, especially the Regulation on Distance Contracts and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and/or in the decisions, guides and guides published by the authorized authorities, providing information to authorized persons, institutions and organizations, ensuring that the activities are carried out in accordance with the legislation, following up and carrying out legal affairs, carrying out financial and accounting affairs,
• Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right; conducting legal and litigation affairs,
• Based on the legal reason that data processing is mandatory for the legitimate interests of our company, provided that it does not harm your fundamental rights and freedoms; to carry out activities aimed at developing and improving the products and services offered by our company and to provide you with a better shopping experience,
HOW IS YOUR PERSONAL DATA PROTECTED?
Personal data shared with Bugün Bendensin is under the supervision and control of Bugün Bendensin. Bugün Bendensin has assumed responsibility as the data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of information in accordance with the relevant legislation in force. Being aware of our obligation in this regard;
• Penetration tests are conducted at periodic intervals in accordance with international and national technical standards regarding data confidentiality.
• The personal data you transmit to Bugün Bendensin via the website, mobile site and mobile application is protected using SSL (Secure Sockets Layer) technology.
• Risk analyses regarding personal data processing activities are regularly conducted and actions are taken to reduce risks.
• Access and authorization controls are implemented to prevent unauthorized access to personal data.
• In this context, we would like to inform you that we always update our data processing policies.
YOUR RIGHTS REGARDING THE PROTECTION OF YOUR PERSONAL DATA
By applying to our Company using the methods in the “Communication for Your Rights and Requests” section of this Disclosure Text,
• Learning whether your personal data is being processed,
• Requesting information about your data if it has been processed,
• To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
• Knowing the third parties to whom the data is transferred, either domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly,
• Request the deletion or destruction of your personal data within the framework of the conditions set forth in the KVKK,
• Request that the actions taken in accordance with your rights of correction, deletion and destruction specified above be notified to third parties to whom personal data has been transferred,
• To object to a result that is to your detriment as a result of your processed personal data being analyzed exclusively by automated systems,
• If you suffer damages due to your personal data being processed in violation of the relevant legislation, you have the right to demand compensation for your damages.
How can you be informed about changes in legislation regarding personal data?
The rights you have under the KVKK are within the scope of our company's responsibility. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, that in case of legal changes, we will update this information on our page in accordance with the new legislation, and that you can always easily follow the updates made on this page.
How can you ensure that data is kept up to date and accurate?
Pursuant to Article 4 of the KVKK, our company is obliged to keep your personal data accurate and up-to-date. In this context, in order for our company to fulfill its obligations arising from the current legislation, our customers must share accurate and up-to-date data with our company. If your data changes in any way, we kindly request that you update your data by contacting us through the communication channels specified below.
